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Application of Queuing Theory in Departmental Store


R. Dhanalakshmi, S. Santhi and K. Selvakumari
Abstract

In practice, all situations where there is an involvement of customer such as banks, theatres, supermarkets, post offices etc. are likely to have queues or waiting lines. To overcome such condition Queuing models provide ways to reduce waiting time of a customer. This paper contains the different approaches of queuing system for the empirical data of some departmental stores. In other words, trying to estimate the length of queues by making a comparative study in single server and multiserver model .In this study queuing characteristics are also estimated for both models.

Volume 11 | 07-Special Issue

Pages: 606-610