Supply chain management became one of the most discussed topics in business environment, and it is considered a key strategic factor, the reason for the increased focus in supply chain management is largely due to the complex environment in which companies compete. Markets have become far more dynamic and turbulent with rapid changes in customer requirements, the automobile markets have also become more segmented which means that customers have various requirements for products and services. In addition, increased requirements on companies from a market to deliver product varieties and provide customized solutions of both products and services are increasing. Furthermore, global competition has put pressure on companies to become faster, better, and cheaper. This implies that companies have begun to use outsourcing as a main strategy since it is costly and difficult to produce the needs solely on their own. The measures that help a company measure their progress on performance objectives in everyday work are often referred to as key performance indicators (KPIs). In general, this paper deliberates the problems of developing a Supply Chain (SC) performance metrics in practices. The SC has to be made more efficient, lead-time have to be decreased, excess processes need to be eliminated and developed as a whole in such a manner and more efficient processes can be established. This study provides a resolution to the problems of measuring the SC metrics in selected automobile companies Toyota Motors and Tata Motors.
Volume 11 | 01-Special Issue
Pages: 1298-1307