The aim of the study is to analysis leadership, organizational culture, interpersonal communication, motivation, and employee performance. The method used in this research were descriptive survey method. The population in this study amounted to 254 employees of BPNM (Christian Education Agency in Medan), with a sample size of 205 respondents. Analysis technique using distribution frequency. The result of research found that. Based on the research result that the decline in both new learners in BPNM tend to be pointed out by the low performance of employees BPNM itself, Caused by problems related to human resources still occur in this organization. The weak organizational culture makes BPNM employees undisciplined in their presence at school and BPNM also lacks an adaptive culture based on the idea that organizations are open and dynamic systems that can influence and be influenced by the environment in order to succeed in a constantly changing environment, organizations must respond to The possibilities that will occur, can read the important trends and make adjustments quickly. The level of effectiveness of communication directly affects the effectiveness of the implementation of these four functions, which in turn will affect the level of performance of individuals, groups or organizations. Another factor that is allegedly likely to cause poor performance of BPNM employees is the poor interpersonal communication of BPNM employees in Medan.
Volume 12 | Issue 3
Pages: 679-687
DOI: 10.5373/JARDCS/V12I3/20201933