Model For Predicting Continuance Usage Of Financial Technology (Fin- Tech) In Term Of Individual, Organizational, And Social Factors

Bambang Leo Handoko, Rindang Widuri

Current technological developments make people not start leaving transactions using cash, and start switching to using e-wallets. In Indonesia in the last few years many mobile ewallet based applications have emerged. Our research aims to analyze the factors that influence an internet user to continue to use e-wallet applications. This research is a quantitative study, we use primary data, namely by distributing questionnaires to e-wallet users. Data analysis using path analysis - structural equation modeling. Data processing using software Smart PLS version 3. The results of this study state that individual and social factors influence the perceived usefulness and perceived ease of use, while organizational factors only have a significant effect on perceived ease of use but not on perceived usefulness. While perceived usefulness and perceived ease of use significantly influence the continuance usage intention of mobile e-wallet

Volume 12 | Issue 2

Pages: 3017-3026

DOI: 10.5373/JARDCS/V12I6/S20201267