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The Effect of Service Quality and Location of Visitor Satisfaction in Mall Pondok Indah, Jakarta Selatan


Pandapotan Simarmata, Zackharia Rialmi, Khayatun Nufus, Denok Sunarsi, Yhonanda Harsono, Rissa Hanny and Achmad Rozi
Abstract

The contribution of service quality and visitor satisfaction at Pondok Indah Mall, South Jakarta. an experimental method for regression analysis and hypothesis testing. There is a significant increase in the Quality and Location of services to visitor satisfaction. Marketing with maximum service can change the mindset of visitors in their interests and attention as an indicator of satisfaction.

Volume 12 | 08-Special Issue

Pages: 911-915

DOI: 10.5373/JARDCS/V12SP8/20202595