Application of Total Quality Management in Saudi Arabia Construction Project

Mohammad Abazid and Hüseyin Gökçekuş

The management and improvising of the implementation of construction projects can be identified as the conceptions of what is called Total Quality Management (TQM). It can attain improved execution in managing time, gratifying client’s needs, inclination in profits, declining costs, accomplishing safety prerequisites, in addition to sustaining management and reliability within the projects fundamental constraints such as time, cost and quality. The study conducted attempts to evaluate the effects of applying the ideas of TQM to the execution of the construction projects over the last decade located in Saudi Arabia. Moreover, the descriptive, analytical approach was utilized, in which 100 questionnaires were sent out to engineering offices and companies. Additionally, the statistical package for social science (SPSS) program and the Relative importance index (RII) and mean values method were applied to analyze the data received from the questionnaires. The results revealed that in Saudi Arabia the construction projects yet endure the drawbacks offered by the use of the concepts of Total Quality Management.

Volume 11 | Issue 3

Pages: 38-43